Who we are
Our website address is: https://www.theritesites.com. Hi!
What personal data we collect and why we collect it
Purchases
We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
- Send you important account/order/service information.
- Respond to your queries, refund requests, or complaints.
- Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
- Set up and administer your account, provide technical and/or customer support, and to verify your identity.
Additionally we may also collect the following information:
- Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes based on your location.
- Product pages visited and content viewed while your session is active.
- Account email/password to allow you to access your account, if you have one.
- If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Your Gravatar information will remain private.
Contact forms, Reviews, & Other Forms
When forms are filled out, all the information from the form will be collected, as well as the IP address and browser user agent string to help spam detection.
Cookies
If you login on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you fill out another form. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish any page or article on this site, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Analytics
While visiting our site, we are running Google Analytics, and Facebook Pixel. We are using anonymized data from these services.
Facebook tracks demographics that we can see statistics but not specifics.
Who we share your data with
Both Google and Facebook know more about you than we do, but they will get your IP address and browser user agent string to help us identify who our customers are (Hello!! Feel free to reach out if you wanna get to know us! contact@theritesites.com or call us at 520-428-4724)
How long we retain your data
If you make a purchase, the order and its metadata are retained indefinitely. This is so we can keep records of our sales.
If you fill out another type of form, the entry and its metadata are retained indefinitely. This is so we can keep track of correspondence for support and inquiries.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have filled out a form, or have purchased, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
If you make a purchase, your billing details AND your payment information will be sent to Stripe, our payment processor. WE DO NOT STORE YOUR PAYMENT INFORMATION! You can find their privacy policy here https://stripe.com/us/privacy/
We use an external mail client for marketing emails, MailChimp, which will have your name and email. You can find their privacy policy here. https://mailchimp.com/legal/privacy/
We use an external mail client for our emails sent from our website directly. They are exposed to your email and the contents of the email, and you can find their privacy policy here. https://www.mailgun.com/privacy-policy
We also send your IP and information about your device to Google and Facebook. You can find their in depth policies and how to manage your data they have on you (separate from us) here.
Google: https://policies.google.com/privacy
Facebook: https://www.facebook.com/about/privacy/
Our contact information
Our preferred way of communication is through our contact form https://www.theritesites.com/contact/
This lets us keep our correspondence straight and consistent, but we do understand that your privacy is important. You can reach us at 520-428-4724
Additional information
How we protect your data
We follow Mozilla's guidelines for building a secure website. Here at The Rite Sites, we take your privacy seriously. We force encryption on every web page you will visit us at, are implementing strict transport security rules. As it is an ever raging battle, we are learning more every day to help protect your data from the newest threats.
What data breach procedures we have in place
In the case of a data breach, we will investigate, determine what was breached, and notify those who have been breached and what information was lost. After the determination, we will investigate to find a fix and remedy the security flaw in order to better protect our users data in the applicable fashion.